Everyone who works in our business is briefed on our 5 company values at induction, which we expect everyone to role model on a daily basis.
Customer
- Clients at the heart of our business
- Helpful and enthusiastic cleaning operatives
- Cross-trained and Knowledgeable
- Available and Accessible Operatives
Listening
- In touch with our customers
- In touch with our employees
- Open and Inclusive working environment
- Open to feedback
- ‘You said, we did’ culture
- Open and Honest two way communication between customers and staff
Excellence
- Market leading standards
- Professional
- Operational excellence
- Identifying opportunities to drive further efficiencies
- Highly motivated and well-presented team
Agility
- Forward thinking
- Planning and organising
- Changeable
- Able to manage ambiguity
- Taking initiative
- Moving forward with a digital mind-set
Neighbourly
- Local service
- Friendly, helpful and available staff
- Local people, local jobs
- Business at the heart of our community
- Charitable
- Team work with one another and with our customers
